Sunday, October 7, 2007

Week #3 task 7 - technology post

What interests me about technology, is conveying 'how stuff works' to other people, because it's an exercise in appreciating different learning styles. Some folk need to know in-depth how technology works, others just need to know enough to 'get what they want'. In a previous library job, we had a program called 'L-Web' which was basically a drop-in style of public program, where we showed customers the basic fundamentals of the web - just the very basics of searching and navigating around a google page, or similar. I found the best way to start was to ask people what they were interested in - what they wanted to find out from the Internet. If people had a particular topic, such as real estate, selling or buying cars or household items, or planning a holiday, it was much easier for them to focus on their personal area of interest.
In one of my first library jobs, in an advertising agency, we were using 'dialog' and 'aussienet' (way before the internet as we know it now), and only the select few were allowed to access these tools. I was at work on the day that Chernobyl happened, and we read it first on dialog.
I remember also, being in the city at SLV for training, on 9/11 - you could not buy a newspaper in the whole of Melbourne - they were all gone. People did not really 'believe' it until they had read it in the paper. When the beaconsfield mine disaster happened, I didn't try to find a newspaper, I just went straight to the Internet to see what was happening.

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